Frequently Asked Questions
How much are the shipping costs?
No shipping costs are charged.
How can I pay?
We accept the following payment methods;
- credit card
- PayPal
- bank card
- by bank transfer to account number BE18 1030 7303 1065
- iDEAL
How does shipping works?
- As soon as we have received your payment, we will immediately start packing and shipping your package.
- Once your order has been shipped, you will receive an email with the tracking number of your order and a link to the carrier’s website. With this service you can track your order at any time. With this service you can track your order at any time.
- We always use an insured shipment up to € 5500. The delivery period, which is usually 3 to 10 working days, depends on your country and place of residence. The delivery period, which is usually 3 to 10 working days, depends on your country and place of residence.
- The courriers MaBelleSac works with are PostNL, DPD, UPS, Bpost and DHL.
How does the quality indication work?
- MaBelleSac gebruikt volgende (niet bindende) kwaliteitsaanduidingen.
👜👜👜👜👜 nieuw – nog nooit gebruikt
👜👜👜👜 perfecte staat – zonder gebruiksporen
👜👜👜 gebruikt – met minimale gebruiksporen
👜👜 gebruikt – met gebruiksporen
👜 vintage
What is the VIP service?
Our VIP service is available completely free of charge for:
- Buyers within Belgium
- and from a purchase amount from € 1500
The VIP service personally brings the bag to your home at the agreed time within 5 working days!
To make use of this, it is sufficient to select “VIP” service as the shipping method on the checkout page.
How to return?
You can easily submit a return request by sending an email to an@mabellesac.com.
When we have received your email, we will confirm receipt and investigate whether your request for return is justified.
For more information, see our return page
Do you also buy handbags?
Absolutely! For more information, see our page about selling
What if my question is not listed here?
Then be sure to send your question via the contact form below. We will answer your question as soon as possible!